
- Certificate course in RETAIL Management
Duration :
Three Months
Eligibility :
Graduate / Final Year Students og Graduation
Program Objectives :
Be a part of rapidly growing organized retail industry by gaining Skills & Knowledge to be competent in frontline Management in a retail environment including managing a section or department of a large retail store or business to business of a small retail outlet , the job roles one can apply after completion of course are Customer Relation executive, Shop floor Manager , Store Merchandiser Supervisor , Store Manager , Cash counter executive and many more
Knowledge & Skill Dissemination through
- Class Room Training
- Case Studies
- Role Plays
- Industry orientation by senior corporate Executives
Course Structure :
Module 1 | Manage Store Merchandise |
Module 2 | Customer Delight Strategies |
Module 3 | Up Selling & Cross Selling |
Module 4 | Build and Sustain customer Relationship |
Module 5 | Reporting & Data Analysis |
Module 6 | Project : Prepare a standard Operating Procedure ( SOP ) |
- Certificate course in RETAIL Management